The Santa Monica, California-based TaskUs has announced plans to open a new location in Albuquerque inside the six-story First Plaza office complex at 200 Third Street NW.
Plans call for the company, which was launched in 2008 as a virtual personal assistance company, to spend upwards of $9 million upgrading a 50,500 square foot space in the nearly 50 year-old structure.
As part of the effort to secure the TaskUs project, the New Mexico Economic Development Department is providing up to $2 million in Local Economic Development Act funding.
Members of the Albuquerque City Council are expected to vote next month on approving an additional $1 million in LEDA funding.
In a statement, Albuquerque Mayor Tim Keller said a number of parties came together to “ensure that TaskUs has what they need to succeed while also giving Downtown the shot in the arm it needs.
With more than 12,000 employees worldwide, TaskUS provides customer service for tech start ups, offering call center operations that revolve around answering questions and solving a variety of technical and communications issues for clients.
In an article exploring the company’s swift growth, the Los Angeles Times headlined: “TaskUS Thrives on Complaints.”
The company won an investment round earlier this month of $250 million from the private equity firm Blackstone Group.
The TaskUS operation in Albuquerque is expected to bring nearly 700 new jobs to the city.
Work on the First Plaza space is expected to begin later this year and will see the creation of an employee gym, market, and lounge and recreation area.
By Garry Boulard
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